Personal help

Do you need personal help?
Do you need help getting started or understanding which document is right for you or for an adult you are helping?
Do you have questions about your role as a representative or monitor?

Nidus’ ability to offer personal help depends on funding we receive. Nidus tries to answer questions by email. If we have funding, we can refer you for help by phone. In both cases, please send an email as directed below.

1. Email info@nidus.ca    (Someone can email for you.)

2. Give some background so we can try and answer the question. If we have funding and your question is appropriate to the knowledge, we will match you up to resource people best able to help by phone. The first correspondence will be by email so check your email (you might need to check your Spam/Junk folder).

3. If your question is about a completed document you are trying to use — maybe you have been told it is not completed correctly or does not have the required authority — please ensure the document is registered and a copy uploaded in the Nidus Registry. If you are a representative or alternate named in the Agreement, you can give us permission to view the document and help problem solve.

For information on how to register, click link http://www.nidus.ca/PDFs/NidusRegistryInfo-ExampleRA.pdf

GET INFORMED
Nidus has lots of free information. See the top menu bar – under Information is a drop-down menu of topics.

ATTEND A WEBINAR
Nidus provides free webinars (online presentations) each fall (usually October). We may offer webinars at other times of the year. See Presentations under Get Help (top menu bar) and scroll down to see listings of upcoming presentations.

The webinars are interactive with time for Q&A. You just need access to the Internet. You can use a desktop computer, laptop, mobile phone, iPad or tablet.